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Help centre · Plans & billing

How do I cancel my subscription?

That depends on where you bought it. A plan bought on the website is managed under Account → Manage billing, which opens the billing portal: there you can cancel, switch plans or update your card. A plan bought in the app is billed by Apple or Google, so you cancel it with them, in your Apple account's Subscriptions settings or in Google Play under Payments & subscriptions. The Manage subscription button on the app's Plans screen takes you there, and deleting the app doesn't cancel the plan. Refunds for an app purchase come from Apple or Google too. Cancel during the trial and you pay nothing (in the app, cancel at least a day before the trial or period ends); cancel later and your plan runs to the end of the period you've paid for.

More on plans & billing

  • What's the difference between Rider and Ultra?
  • How does the free trial work?

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