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Help centre · Privacy & data

How do I delete my account?

Settings → Privacy & sharing → Delete my account, and type your email address to confirm. Everything linked to you (routes, stops, projects, saved settings) is erased at once, and we email a confirmation to the address that was deleted. Before you confirm we ask why you're leaving. Answering is optional, and the answer is kept with nothing that identifies you. On a paid plan, cancel it first: under Account → Manage billing if you bought it on the website, or with Apple or Google if you bought it in the app. The delete button will tell you if it's still live. Want a copy first? Download my data is on the same page.

More on privacy & data

  • How do I change my password?
  • How do I change my email address?
  • Who can see my routes?

← All help articles · Still stuck? support@routegems.cc

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