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Help centre · Export & devices

I sent a route to Wahoo but it isn't on my ELEMNT

First check the route reached your Wahoo account: open the ELEMNT companion app and pull to refresh the routes list — the head unit syncs from the app, so the phone needs to have synced first. If the send itself failed in RouteGems, the Export menu shows why; a connection that has expired or been revoked on Wahoo's side is fixed by disconnecting and reconnecting under Settings → Connected apps.

More on export & devices

  • How do I send a route straight to my Wahoo?
  • How do I disconnect Wahoo — and what happens to routes I've already sent?
  • How do I get my route onto my cycle computer?
  • GPX or FIT — which should I use?
  • How is the ride time estimated?

← All help articles · Still stuck? support@routegems.cc

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